Business Support subscription packages are an effective way to have professional support available every month. A subscription gives you the reassurance of having ongoing professional business support without the commitment of employing another full-time team member. You have a set number of support hours available each month, with the flexibility to use them across the tasks and priorities that matter most to your business.

With 30+ years of professional experience, I provide reliable, practical professional business and administrative support to business owners, professionals and organisations.

Why Outsource Your Business Support?

Employing another team member isn't always the right solution and the costs associated with employing staff are significant.

Professional Business Support gives you:

• Experienced support without employing someone for a long-term commitment

• Flexible monthly capacity

• Predictable monthly costs

• Support across a broad range of business tasks

• A consistent professional relationship

• The ability to increase support when your needs change

It's a practical alternative to employing additional administrative staff when you need flexible, experienced business support.

Choose Your Level of Support

FREQUENTLY ASKED QUESTIONS AND ADDITIONAL INFORMATION

What Can Your Support Hours Be Used For?

Your monthly support isn't restricted to one particular type of task. Depending on your needs, your hours can be used across a broad range of business and administrative support services, including: Administration · Documents · Presentations · Proofreading · Research · Meetings · Projects · Correspondence · Microsoft Office · Canva · Sense Checking · Software Training

Flexible Support That Works Around Your Business

Your subscription provides an agreed amount of support each month, which can be used according to your priorities.

You'll have a consistent point of contact who becomes familiar with your business, your preferences and the way you work.

You can expect:

• Experienced, professional support

• A consistent point of contact

• Clear communication about requests and deadlines

• Support across a wide range of business and administrative tasks

• Priority consideration when scheduling subscription work

• Flexibility to use your hours where they're most needed

What about unused hours?

Business needs can change from month to month.

If you don't use all of your allocated hours, unused hours can be carried forward for one additional month, provided your subscription remains active.

For example, if you have 3 hours remaining at the end of one month, those hours can be added to your allocation for the following month, if you have subscribed for a further month.

Rollover hours must be used within that following month and don't continue to accumulate. They aren't transferable, refundable or redeemable for cash.

Additional hours can also be requested when you need more support, subject to availability.

When Can You Expect Your Work to Be Completed?

A monthly subscription provides ongoing support and priority consideration when scheduling work, rather than guaranteed same-day or immediate service.

I work with a number of clients, so requests are scheduled around existing commitments, deadlines, the nature of the work and available capacity.

For important or time-sensitive work, providing as much notice as possible helps ensure it can be scheduled appropriately.

Same-day requests may sometimes be accommodated, but cannot be guaranteed as part of the subscription.

I'll always communicate with you if a requested timeframe isn't achievable.

This approach allows me to provide thoughtful, reliable and high-quality work to all clients.

30+ Years of Experience Behind Your Support

With more than 30 years of professional experience, I bring practical knowledge, sound judgement and an understanding of what quality business support looks like.

I am also backed by a trusted network of experienced professionals, with professional references available on request.

You can engage professional support with confidence, knowing your work is backed by experience, professionalism and a network of trusted expertise.

Do I need to know what I'll need help with each month?

No. Your priorities can change throughout the month. Your hours can be used for a range of business and administrative tasks, depending on what you need.

Can I request urgent work?

Yes. Urgent or same-day requests may be accommodated when possible, depending on existing commitments and availability, but cannot be guaranteed.

Can I purchase additional hours?

Yes. Additional hours can be requested at my current hourly rate, subject to availability.

Can I change my subscription?

Yes. If your business requirements change, we can discuss moving to a different support level.

Is there a minimum commitment?

I recommend an initial three-month commitment. This allows time to establish a good working relationship, understand your business and develop familiarity with your requirements.

Following the initial three months, your subscription can continue on a month-to-month basis.

Subscription Commencement Dates

Subscriptions commence on the first day of the month, and conclude on the last day of the month.

Subscription Bookings and Payment

Subscription fees are payable monthly in advance by the agreed payment method.

Your subscription reserves your agreed level of monthly support and allows me to plan capacity around your requirements. Payment is required before the start of each subscription month.

Additional hours, where requested and available, are charged separately at the current hourly rate.

All prices are in Australian dollars and are exclusive of GST, where applicable.

Quality and Availability Statement

I take on a limited number of subscription clients so I can remain personally involved in the work I deliver and maintain the high standards of quality, professionalism and attention to detail my clients expect. Keeping my client base intentionally small means I can give each client the care and attention their business deserves. Subscription places are limited and subject to availability.